Embark Reviews
Based on 6 customer reviews and online research, embarkvet.com has a consumer rating of 2.3 out of 5 stars, indicating that most customers are not satisfied with Embark.
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How would you rate Embark?
Customer Reviews (6)
Don't wast your money. Lousy company. Maybe they could get their DNA issues worked out if they'd spend more time on their actual business and less time pushing politics. Use Paw Print Genetics or DDC if you want to deal with a real company.
Fascinating. Have a rescue dog from Cyprus and was always guessing what his breeding was. Turns out he was a pure golden retriever which was funny after all the guessing. Found it was a really quick turnaround and the website is great for seeing relatives etc
I adopted a dog the owner told me was a St Bernard, Saluki, Australian Shepard. The size, shape and markings of this dog are all St Bernard, with extra long ear hair (saluki trait) and spots on legs like the Shepard. NONE of the breeds came up only the same as my last mutt. I don't care what my dog is but I do care that the company doesn't care that it is inaccurate. When I questioned the result and sent pictures I got a form letter back. No offer to retest or anything. Just wasted money!
Posted 3 samples embark have confirmed they have received 2 but the 3rd is missing I have asked several times for a replaced kit to be issued so I can resend and I'll I get back is keep an eye on tracking updates.
The two they have received say the results will be available late april they advertise a much quicker turn around than that, let's hope its quicker and that's just an estimate otherwise that is false advertising
I wanted to support Embark due to their work on Doberman health, however after multiple "not enough DNA on the swab", a VERY obtuse sign in and user design, L O N G wait periods which are not compatible with trying to get results for pups before they go home and almost non existent customer service I now use Paw Print Genetics which have AMAZING customer service, speed and ease of use. Sorry Embark, but I ended up giving up and lost money on a couple tests I never did get done.
Embark is BY FAR the best dog DNA company! There really is no comparison. They are in such a different league than Wisdom Panel, PP Genetics, and the others. Their test is more accurate, the site is more fun, the results are more detailed and explained in a way that both pet owners and breeders can learn about their dog and understand the science behind it. Plus their Customer Support is fantastic. Everyone is so nice and helpful and even when they are extremely busy they go above and beyond to assist. There should be no reason to use another company's test. If you love your dog, choose Embark!
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